4 important considerations in choosing a VoIP provider

These days, even large companies are looking into VoIP, mainly for cost savings and flexible topology (layout). But those advantages are only achievable if your VoIP provider is proven and reliable.

For two decades, Cooperative Communications, Inc has been providing reliable Voice Over Internet Protocol (VoIP) for customers of all sizes. We invite you to compare other VoIP providers with Cooperative Communications, Inc on these key issues:

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Network Reliability: When you choose a VoIP company, you’re choosing not only an equipment provider but also a service provider for dial tone. If that provider is not a competitive local exchange carrier (CLEC), then you should pay close attention to the underlying network over which they route calls. Ask how the company handles trouble on that network.

Call Quality: The chief complaint for VoIP in the past has been call quality – jitter, echo, weak connection, etc. Since 1986, Cooperative Communications, Inc has built the infrastructure to offer a diverse range of delivery methods to small and large organizations. If you’re a smaller company, you might choose cable, fiber or other offerings. Larger organizations might prefer a dedicated / private circuit that makes it possible for Cooperative Communications, Inc to provide “Quality of Service” (QOS) on all calls into the system.

Redundancy: Cooperative Communications, Inc is a facilities-based carrier, so we can offer you a reliable form of consolidated redundancy – POTS lines (Plain Old Telephone Service). Sometimes, low tech plays a reliable role in supporting high tech.

Fax: Most fax machines use analog signal to transmit data. VoIP uses data packets and that creates issues when transferring faxes over VoIP. Make sure you ask any provider if they can provide fax over IP. Cooperative Communications, Inc offers solutions that make fax seamless. We also offer delivery over POTS for routing diversity.

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