Customer Service Agent

We are currently seeking a dedicated and experienced Customer Service Agent to handle incoming calls from the comfort of their own home. The ideal candidate should possess excellent phone skills and be familiar with Excel.

Key Responsibilities

• Handle incoming customer calls promptly and professionally
• Provide accurate information and support to customers
• Lookup customer information in a spreadsheet
• Resolve customer issues or escalate to relevant departments as needed

Requirements

• Excellent phone communication skills
• Reliable computer and internet access

Work Schedule

The position requires availability four hours per day, Monday to Friday with some weekend hours as needed.

How to Apply

Interested candidates should email their resume and cover letter detailing their relevant experience and availability to rloalbo@cpvcom.net.