Greeting:
– “Good Morning/Afternoon – It’s a great day at Keller Williams. This is (first name) speaking. How may I help you?”
Request
Customer is asking about one of our listings wants to see it or has questions about it
Customer is looking for a real estate agent to to buy or sell a house
Complaint about an agent or anything else:
Agent voicemail box is full:
Commission Check:
Greensheets
Compliance with the office (Items needed in dotloop, contracts, inspections, CO, etc):
Caller has a technology issue (email, Command, etc):
Joining the office as a real estate agent
Real Estate Academy/getting their real estate license
Office Manager